At wastra, we want you to be completely satisfied with your purchase. If you receive a damaged product, we offer a hassle-free exchange policy to ensure your satisfaction.

3-Day Check Time:

We provide a 3-day check time for every product from the date of delivery.

If you notice any damage during this period, please contact us immediately at @wastraofficialnp to arrange for an exchange.

Exchange Policy for Damaged Products:

If any damage is seen during the check time, we will gladly exchange the product with the same product.

Please ensure that the product is unused and in its original packaging with all tags attached.

No Cash Refund Policy:

We do not offer cash refunds for returned products.

No Returns for Change of Mind:

We do not accept returns if the customer has a change of mind regarding the purchased product.

Return Process:

To initiate a return, please contact our customer service team at @wastraofficialnp within the 3-day check time period.

Our team will guide you through the return process and provide you with the necessary instructions for returning the product.

Note:

Shipping costs for returning the product due to damage will be borne by Wastra.

We reserve the right to reject any returns that do not meet our return policy criteria.

If you have any questions or need further assistance, please feel free to contact us at @wastraofficialnp.

Thank you for shopping at Wastra!